Terms & Conditions:
- Applicable to purchases of GRAND VIDEOKE systems, packages or 2 Song Transfer Packs.
- For delivery areas considered as extended or remote areas, an extended area surcharge of $26 will be applied.
- The tax/duty assessment is entirely up to your host country and will be the customer's responsibility if any is applied. Grandvideoke.com will only shoulder Philippine-side tax/duty and licenses.
Shipping Lead-time and Tracking Information:
The total number of days it would take before the package arrives at your location will be the sum of its transit time and order processing time.
Our order processing time is just one (1) business day. Our transit time is 3-5 business days via our trusted couriers UPS & FEDEX.
You will be notified via email once your order is validated and shipped, together with the tracking number of the shipment. You may track the shipment of your order via FEDEX or UPS online tracking.