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Applicable to purchases of GRAND VIDEOKE main units, special packages and items worth US $138 and above. For delivery areas considered as extended or remote areas, an extended area surcharge of $26 will be applied. Please provide a physical address as we do not deliver to PO box address.
The tax/duty assessment is entirely up to your host country and will be the customer's responsibility if any is applied. Grandvideoke.com will only shoulder Philippine-side tax/duty and licenses.
We process payments thru Paypal (for debit/credit card payments), Remittance Centers and Bank Transfer.
Audio-Video Solutions Corporation warrants Grand Videoke products against defects in material or workmanship under normal use and service for a period of:
Items Covered | Manufacturer’s Warranty |
Main Unit Microphones Remote Control |
12 months |
All Cables | 3 months |
Autovolt Adapter | 6 months |
Warranty for all cables and autovolt adapter is limited to manufacturing defects (materials and workmanship) and does not cover normal wear and tear. Check out the full warranty details here.
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Add more songs to your Grand Videoke anytime, anywhere! Download new songs to your smartphone and easily sync them to the Grand Videoke’s built-in storage. No more Song Packs!
The ALL NEW Grand Videoke Symphony 3 Pro & Grand Videoke Rhapsody 3 Pro lets you experience the latest videoke technology combined with the power of the smartphone.
Unlock new possibilities with the GV™ Smart App. Feel what it's like to have your own vocal coach with Perfect Pitch™ Advanced Scoring. Find Songs in Seconds with GV Voice Command+. Enjoy an even better concert-like experience with new Lyric Videos, improved HD+ Audio, Full HD Video, and more handpicked songs. The Grand Videoke Symphony 3 Pro is simply the best Grand Videoke yet. For more details, visit www.grandvideoke.com Thank you.
The GV Smart App pairs your smartphone/tablet to the Grand Videoke Symphony 3 Pro and Grand Videoke Rhapsody 3 Pro. Unlike other videoke mobile apps, the GV Smart App doesn’t only feature remote control and virtual song book functions. It is a companion app featuring major functions such as Direct Song Download, GV Voice Command+, Live Messaging, Photo & Music Transfer, and Sharing of Recorded Songs & Score Screenshot on Social Media. Get the GV Smart App at Google Play store for Android phones and App Store for iOS phones (with at least iOS 9 version).
The Perfect Pitchâ„¢ Advanced Scoring system is a technology exclusive on Grand Videoke that gives valuable feedback in real-time while you sing. It's like having your own vocal coach! At the end of each song, the 4-Point Pro Rating shows detailed result in terms of Key/Rhythm, Vibrato, Upband, and Downband scores and tell you which areas you need to improve.
We want you to be 100% satisfied with your purchase. If, however, you are not satisfied for certain reasons, you can return items within 30 days. Please email us so we could you provide you with a return authorization number and return shipping instructions.
You may return any merchandise for any of the following reasons:
If you have any inquiry or feedback, you may reach us through the following contact details:
grandvideoke_csd (Skype)
+63995565-4836 (SMS/Viber)
+639081657972 (SMS/Viber)
(632) 8-361-9450 local 899.810.879
Mon-Sat, 8:30am-10:00pm Philippine Time (0800 GMT)
We are more than happy to assist you.